Mental health plays a vital role in every part of our lives. Yet, for many people with disability, accessing the right support can be a challenge. The National Disability Insurance Scheme (NDIS) is changing that—making it possible for participants to receive professional mental health care, including counselling, as part of their funded support.
At Zenvia, we provide NDIS-registered counselling services designed to meet the unique needs of NDIS participants. Whether you’re navigating anxiety, trauma, isolation or everyday life stress, our experienced online counsellors are here to help.
What Is NDIS Counselling?
NDIS counselling refers to therapy or mental health support provided to people who have funding through the NDIS. The goal is to build capacity, improve wellbeing, and support participants to live a more independent and fulfilling life.
Counselling may focus on:
- Managing anxiety or depression
- Building confidence and coping strategies
- Processing trauma or grief
- Improving relationships and communication
- Reducing isolation and increasing participation
Who Can Access Counselling Through the NDIS?
You may be eligible for NDIS-funded counselling if you:
- Have a current NDIS plan
- Have funding in categories such as Improved Daily Living, Capacity Building, or Core Supports (depending on your goals and how your plan is managed)
- Are self-managed or plan-managed (Zenvia can invoice your plan manager or provide invoices for reimbursement)
Note: If your plan is NDIA-managed, we can help connect you with registered providers.
How Zenvia Supports NDIS Participants
At Zenvia, we understand that every participant is different—and your counselling should reflect that. Here’s how we make it easy and effective:
1) Tailored Support Plans
Our counsellors work with you (and your support coordinator, if needed) to align therapy with your NDIS goals and daily needs.
2) Qualified, Experienced Counsellors
All of our counsellors are qualified, registered, and experienced in working with people with disability, neurodivergence, psychosocial disability, and complex needs.
3) Telehealth Convenience
Sessions are delivered online via Zoom or Microsoft Teams—no travel required, fully accessible from home.
4) Admin Made Simple
We provide invoices that meet NDIS requirements and offer flexible scheduling, clear communication, and session summaries if required.
Common Areas of Support
NDIS counselling can support a wide range of mental health and emotional wellbeing needs, including:
- Social anxiety and isolation
- Emotional regulation
- Adjustment to disability
- Family or relationship issues
- Building routines and structure
- Managing life transitions
We also support participants with co-occurring support needs, including those navigating intellectual disability, autism, complex trauma or acquired brain injury.
How to Get Started
1) Check Your NDIS Plan
Look for funding under “Improved Daily Living” or ask your support coordinator if counselling is covered.
2) Register With Zenvia
Submit our secure referral form and tell us about your goals and needs.
3) We Match You With a Counsellor
We’ll connect you with a counsellor based on your preferences, experience needs, and availability.
4) Begin Your Sessions
You’ll meet your counsellor online and start building towards your goals with confidence and support.
You Deserve Support That Works For You
Everyone’s mental health matters—and with the right support, every person can build a stronger, more empowered life. At Zenvia, we’re here to walk alongside you with respectful, evidence-based counselling tailored to your NDIS journey.
Whether you’re just getting started or need help finding the right provider, our team is ready to support you.
Ready to Get Started?
Complete our referral form or contact our team to discuss how NDIS counselling with Zenvia can help.