Fees & Funding
Transparent pricing and fully funded counselling options.
At Zenvia, we believe that access to quality mental health support should be as simple and affordable as possible. Whether you’re eligible for government-funded sessions or paying privately, we offer flexible, online counselling designed to support your wellbeing.
Funded Counselling Programs
You may be eligible for fully funded counselling through one of the following programs:
Victims Services NSW
- For people affected by a violent crime in NSW
- Up to 22 sessions fully funded
- No cost to you
- No referral required
Carers NSW (Carer Gateway)
- For unpaid carers living in NSW
- Short-term counselling funded by Carers NSW
- No cost to you
- Must be referred by Carers NSW
NDIS Participants
- Available for Plan Managed or Agency Managed participants
- Sessions billed at $156.16/hr (Improved Daily Living)
- Requires service agreement and consent to share reports if applicable
- Not available for Self-Managed participants
Private Counselling
If you're not eligible for funded programs, or prefer to self-fund your sessions, Zenvia offers:
Secation type
Standard (50 min)
Couple / Family
Fee (AUD)
$180
$200 (optional tier)
Intake Consultation (15 min) Free
Payment & Invoicing
✔ Private sessions are paid securely online at the time of booking
✔ Funded sessions are invoiced directly to the relevant program (e.g. Victims Services, Carers NSW, NDIS)
✔ You will not be charged out of pocket if you’re approved for a funded service
Receipts or reports can be provided upon request for coordinators or case managers.
Not Sure What You’re Eligible For?
We're happy to help. If you’re unsure which funding path is right for you, contact us or book a free 15-minute intake call.