Connect with Care, Anytime, Anywhere

Compassionate, Qualified Counselling — Online or In-Person Across Australia

Professional support for trauma, anxiety, depression, NDIS participants, carers, and victims of crime. Confidential, affordable, and accessible wherever you are.

About Zenvia

Zenvia Counselling was created to make high-quality mental health support more accessible, more personal, and more flexible for people across Australia.

Whether you’re navigating trauma, stress, anxiety, grief, a major life change, or ongoing mental-health challenges, we offer a safe and supportive space to talk, heal, and grow.

We combine compassionate human connection with secure, modern technology to make counselling easier to access — online or in person.

How Zenvia Works

1. Choose a Counsellor

Browse our team of qualified professionals and select the right match for your needs.

2. Book a Session

Easily schedule a time that suits you. No long waitlists, no travel required.

3. Get the Support you Need

Attend your confidential video either online or face-to-face (depending on availability).

Need Funding?

You may be eligible for government-subsidised counselling sessions through a variety of support programs in Australia. At Zenvia, we proudly partner with recognised funding bodies to make mental health support more affordable and accessible for those who need it most. Funding eligibility depends on your circumstances, location, and type of support needed. If you're approved for one of the funding programs, your sessions may be completely free, no out-of-pocket costs. We handle the paperwork, so you can focus on your wellbeing.

Why Choose Zenvia?

✔ Professional & Experienced Counsellors

Qualified professionals trained in trauma-informed, evidence-based approaches.

✔ Confidential & Secure

Your privacy matters. All sessions handled via secure Australian-based systems.

✔ Affordable Options

Government-funded services available for Victims Services and eligible clients. NDIS accepted.

✔ Flexible & Accessible

Choose what works for you: secure video, phone, or face-to-face at our locations.

FAQs

What services does Zenvia offer?

Zenvia offers professional online counselling services tailored to individuals, families, and carers across Australia. Our services include support for anxiety, depression, trauma, stress, grief, and more. We also provide counselling for NDIS participants, victims of crime, and unpaid carers. All sessions are conducted by qualified, registered counsellors.

Is online counselling as effective as in-person sessions?

Yes. Research shows that online counselling is just as effective as face-to-face therapy for many mental health concerns. At Zenvia, our experienced counsellors deliver secure, compassionate support through video sessions, ensuring accessibility and flexibility without compromising on care quality. You can attend sessions from the comfort of your own home, at a time that suits you.

How is my data protected?

Your privacy is our priority. Zenvia complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). All client data, session notes, and communications are stored on secure, encrypted servers and accessible only by authorised personnel. Our platform uses AES-256 encryption, and no sensitive data is stored in standard WordPress tables. You can trust that your personal and clinical information is kept confidential and protected at all times.

Start Your Journey Today

Feeling overwhelmed, stressed, or just need someone to talk to? Zenvia is here to help.

Book your first session now – it's easy, secure, and life-changing.